PACIFIC OFFICE INTERIORS’ RESPONSE TO COVID-19
COVID-19 Update | June 17, 2020
Our commitment to the health and wellness of our team and customers has never been stronger. In alignment with this, we continue to monitor the ever-evolving Coronavirus (COVID-19) pandemic and adjust our processes accordingly. While we are still perfecting new ways of work, our promise to being a value-added partner remains. Transparency and communication are a cornerstone of our business practice. Following are key elements of our plan to continually adapt to the pandemic, maintain as much of a business as usual approach, and protect our employees, customers, and colleagues.
Health & Safety
We have developed a risk assessment and evaluation process. In support of this process, we are closely monitoring and complying with the policies and recommendations of the Centers for Disease Control and Prevention (CDC), the World Health Organization (WHO), city, state, and national government. Our policies are consistently communicated to our teams and posted at all building entry points.
Remote-working protocols and customer service coverage plans have been defined and are in place for all of Pacific Office Interior’s employees to help minimize the impact to our customers.
Meetings/Customer & Showroom Visits
We are leveraging technology and video conferencing for meetings where possible. We are addressing all requested site visits on a case-by-case basis. First, to ensure our customers are aware of the risk and have sufficient safety protocols in place, and secondarily, to ensure we have sufficient resources to meet the required deliverable. In instances where site visits are warranted, we are asking these be conducted efficiently and all recommended safety protocol be followed.
Products & Services
We plan to continue providing the excellent products and services you’ve come to expect from us. We are regularly meeting with our key partners to discuss their capacity or restrictions and how those dynamics might impact supply chains, manufacturing, shipping, and installation. We are working closely with all clients to establish desired dates and contingency plans.
All non-essential travel has been cancelled. Essential travel will be addressed on a case-by-case basis. We’re all in this together. Pacific Office Interiors’ collective commitment to health, to each other, to you our valued customers, and our business partners will help us navigate this unprecedented time. Sincerely, Free Taylor, President Pacific Office Interiors.
Free Taylor, President